| Supplier Verification |
Legal business identity |
Company registration, tax registration, factory address, ownership details, and bank-account consistency. |
All legal documents should be current, consistent, and independently checked against the stated production location. |
Contract disputes, payment fraud, or inability to enforce warranty obligations. |
Required |
| Supplier Verification |
Relevant manufacturing experience |
Documented project references, product photographs, production records, and export history for comparable window or door systems. |
At least 3 verifiable projects using similar materials, dimensions, hardware, and performance requirements. |
Inaccurate quotations, poor technical support, and unreliable delivery performance. |
Required |
| Supplier Verification |
Quality management system |
Valid ISO 9001 certificate issued by an accredited certification body, plus documented inspection procedures. |
Certificate scope should cover the relevant manufacturing activities and remain valid through the order period. |
Inconsistent processes, weak traceability, and recurring production defects. |
Recommended |
| Certifications |
Market-specific compliance |
Applicable conformity documentation for the destination market, including product test reports and declarations where required. |
Documents must match the exact profile, glass, hardware, configuration, and intended market—not merely a similar product. |
Customs delays, failed inspections, and non-compliant installations. |
Required |
| Certifications |
Thermal performance |
U-value or U-factor reports for the complete window or door assembly, including frame, glass, spacer, and hardware configuration. |
Use the project specification as the minimum target; compare whole-product values rather than center-of-glass values only. |
Higher heating and cooling costs and failure to meet energy-code requirements. |
Required |
| Certifications |
Air, water, and wind performance |
Independent laboratory test reports based on the applicable regional testing standard and product size. |
Test specimen size and configuration should be equal to or more demanding than the project’s required size and exposure conditions. |
Water leakage, air infiltration, structural movement, and premature seal failure. |
Required |
| Certifications |
Safety glazing |
Evidence that impact-prone glazing uses compliant tempered or laminated safety glass where required by local building regulations. |
Glass type, thickness, markings, and installation location must be identified on drawings and packing documents. |
Injury risk, failed inspections, and expensive site replacement. |
Required |
| Manufacturing Capacity |
Monthly production capacity |
Production-line description, equipment list, staffing levels, historical output, and current capacity utilization. |
Available capacity should exceed the project’s average monthly demand by at least 20% during the planned production window. |
Late shipment, rushed production, and reduced inspection quality. |
Recommended |
| Manufacturing Capacity |
Lead time |
Written schedule covering technical approval, prototype, production, quality inspection, packing, and dispatch. |
Separate material lead time from production time; include a documented contingency plan for critical components. |
Unplanned installation delays and increased project-management costs. |
Required |
| Manufacturing Capacity |
Material traceability |
Batch records for aluminum, uPVC, steel, glass, seals, coatings, and hardware, linked to production orders. |
Critical components should be traceable from incoming inspection through final packing. |
Difficulty identifying defective batches or managing warranty claims. |
Recommended |
| Quality Control |
Incoming-material inspection |
Inspection checklist for dimensions, alloy or material grade, surface finish, glass specification, color, and hardware quantity. |
Inspection records should show acceptance limits, measured results, inspector identity, and non-conformance actions. |
Defects become embedded in finished products and are costly to correct. |
Required |
| Quality Control |
In-process inspection |
Checks for cutting accuracy, corner joints, drainage paths, gasket installation, hardware alignment, and dimensional tolerance. |
Use approved drawings and documented tolerances; inspect the first article and statistically selected units during production. |
Operational problems, poor weather tightness, and inconsistent appearance. |
Required |
| Quality Control |
Final inspection and sampling |
Pre-shipment inspection report, approved sample, defect photographs, packing-list reconciliation, and random-unit checks. |
Use a written acceptance standard and a defined sampling plan; do not release payment solely on photographs. |
Receiving damaged, incomplete, or visually inconsistent products. |
Required |
| Quality Control |
Defect and rework rate |
Monthly non-conformance reports, corrective-action records, and first-pass-yield data for the relevant product line. |
Set a contractual target, such as less than 2% major defects at final inspection, with corrective action for repeated failures. |
Recurring defects, higher installation labor, and warranty exposure. |
Recommended |
| Product Configuration |
Customization control |
Approved shop drawings, bill of materials, color references, glass schedule, hardware schedule, and revision history. |
Production should begin only after a signed technical approval; every revision must have a controlled document number. |
Wrong dimensions, mismatched colors, and incompatible components. |
Required |
| Logistics |
Packaging and container loading |
Packaging specification, corner protection, moisture control, barcode or label system, loading photographs, and pallet plan. |
Packaging must prevent movement, abrasion, glass damage, and water exposure during inland and ocean transport. |
Transit damage, difficult inventory control, and installation-site shortages. |
Required |
| After-Sales |
Warranty and spare parts |
Written warranty terms, exclusions, response times, replacement-part list, and claims procedure. |
Warranty coverage should clearly identify frames, glass, finishes, seals, and hardware, with a defined claims timeline. |
Unresolved defects and unexpected maintenance costs. |
Required |
| Commercial Control |
Supplier evaluation score |
Weighted assessment covering compliance, capacity, quality, lead time, communication, documentation, and total cost. |
Approve suppliers scoring at least 80 out of 100, with no failure in mandatory compliance or safety criteria. |
Low-price selection that creates higher total project cost. |
Target: ≥ 80/100 |